Policies

Prices:


Prices do not include shipping and handling
Prices are subject to change.
We are not responsible for any print or online errors.

 

Payments:


Made via PayPal, check, or money order. Shipments will be processed after payment is received in full. The service fee on all returned checks is $20.00
 
Shipping and Handling Policy:


Customer pays shipping and handling on all orders. Your order will be shipped on or shortly after receiving full payment of the order. If you have not received your shipped order within two weeks, contact us.
 
Damaged Claims:


If damage occurs, please accept our apologies for the inconvenience. Contact shipper immediately! KEEP CARTON AND PACKING INTACT. Then contact us for replacement or credit on merchandise. We are not responsible for any loss or damage that may occur in transit with the freight line. Failure to follow the above instructions will void the insurance and limit our ability to give you credits or replacements.
 

Cancellations and COD Returns:


C. O. D. returns will not be accepted without approval. Any products returned without an authorization invoice number will be billed at a  10 percent handling fee and all shipping costs. For reasons other than damage, return shipping is at customer's expense. It is the purchaser's responsibility to properly package and insure merchandise authorized for return. All cancelled orders will be billed a 25% cancellation fee.
  
Return Policy:


Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.
 
Custom Orders
:


There is a no return policy on custom orders, unless damaged in shipping. We pay all shipping costs on damage returns only. On all other returns the shipping costs are the customer's responsibility.